How do I enroll in a course? Browse courses, click “Enroll Now” (free) or “Purchase Course” (paid). Follow checkout steps. Access begins immediately.
What payment methods are accepted? Credit/debit cards, PayPal, Mobile Money, installment plans (split payments over 3–6 months) and many other payments are accepted.
Can I get a refund if I’m unsatisfied? Unused courses are refundable within 14 days. Contact support with your order ID.
How do I access live classes? Join via the Book Meeting from the instructor profil.
What are the system requirements for video courses? OS: Windows 10+, macOS 10.15+. Browser: Chrome/Firefox. Internet: 5 Mbps+.
How do I download a certificate after completion? Click “Download Certificate” on the course completion page. Certificates are shareable PDFs.
Can I transfer my course access to another user? No. Access is non-transferable. Each account is for personal use only.
What happens if a course is removed? You retain lifetime access to completed courses. Contact support if materials disappear.
How do I participate in forums? Post questions in Course Forums. Engage with peers and instructors via replies or upvotes.